SellUp is designed to work with most Shopify themes out of the box. If you have checked settings and it should be showing but isn’t, you may have a custom theme or conflict with another App.
Make sure you have checked all SellUp settings and that the “Global” SellUp button is enabled as well as the individual offer’s visibility setting.
If you can’t get SellUp to show, you can manually insert the Script code in to your theme. If you are comfortable editing your theme’s code, you can follow this article. This is usually for issues surrounding “On Page Upsells”
Common issues:
- Offer product has 0 stock and is not set to oversell
- Offer product is not live (draft)
- Offer Product in not visible on the Online Sales Channel
- You are using a page builder
For issues surrounding “Action Upsells”, check out this article.
For issues surrounding “Cart Upsells”, check out this article.
Finally, if you still cant get SellUp to show on your store, please open a support ticket and we can get this resolved for you.
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